Effective Date: June 2026

Tall Family Physical Therapy PLLC (“Tall Family Physical Therapy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

• Name
• Phone number
• Email address
• Information submitted through contact or appointment request forms

Please do not submit sensitive medical information through website contact forms. Medical information should only be provided through secure methods approved by Tall Family Physical Therapy.

Website Usage Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and dates and times of visits. This information helps us improve website performance and user experience.

Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality. You may choose to disable cookies through your browser settings, though some website features may not function properly.

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Schedule appointments
• Communicate regarding services
• Send appointment reminders or clinic-related text messages
• Improve our website and services

SMS Communications

By providing your phone number and opting in, you consent to receive SMS/text messages from Tall Family Physical Therapy related to appointments, scheduling, and clinic communications. Consent to receive text messages is not a condition of receiving care.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office directly.

Information Sharing

We do not sell, rent, or lease your personal information to third parties.

We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers who help us deliver our services (including SMS delivery providers), but only as necessary to provide those services.

Legal Requirements

We may disclose personal information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, patients, staff, or the public.

Data Security

We take reasonable administrative, technical, and physical measures to help protect the personal information submitted through our website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Protected Health Information (PHI)

This Privacy Policy applies to information collected through our website. Medical records and protected health information maintained by Tall Family Physical Therapy are governed by applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). Patients may receive a separate Notice of Privacy Practices describing how protected health information may be used and disclosed.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

Children’s Privacy

Our website is not intended for use by children under 13 years of age without the involvement of a parent or legal guardian. We do not knowingly collect personal information directly from children under 13 through our general website contact forms.

A parent or legal guardian may contact us or provide information on behalf of a child when requesting services. Medical information and patient intake information should only be submitted through secure methods approved by Tall Family Physical Therapy.

If you believe that a child under 13 has submitted personal information directly through our general website contact forms without the involvement of a parent or legal guardian, please contact us so that we may review and appropriately address the information.

Contact Us

Tall Family Physical Therapy PLLC
3630 S 25th E Suite 4
Idaho Falls, ID 83401

Website: tallfamilypt.com

Phone: (208) 534-1557

Fax: (208) 439-0986
Email: frontdesk@tallfamilypt.com

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.